Carpet installed, but soon to be uninstalled
Sunday, August 3rd, 2008I wrote this over several days and I kept forgetting to post it.
Friday: So today was the big day. The carpet installation. After weeks of debating over which carpet to select, it finally comes. We get everything all ready last night and finish up the last minute painting. Check. The carpet installers get here around 10 am with carpet and pad. I go to the truck to see if it is the carpet I ordered to make sure they didn’t bring me hot pink or polka dots. Check. However, when I feel the carpet, it doesn’t quite feel as soft as it did in the store. The guy said the scotchgaurd can make it feel that way… so I say ok, get moving. They liked the fact that we didn’t have any furniture or that they didn’t have to tear any carpet up. They installed another set of tack strip to the already existing strip to make it double wide (not totally sure why). They do that and get the pad down. Check.
They bring in the carpet and get it mostly cut and then mom arrives. The carpet is now on the pad and we go up and feel. Something doesn’t feel right. The carpet feels a lot less dense and not really soft at all. We feel the samples and start questioning whether this is really the carpet we ordered. Now most people might not pick on subtleties such as density without having the carpet samples to compare it to. However, since we spent about 4 weeks feeling different carpets, we knew what the one I ordered felt like, and this was not it. So we go out to the truck to see if they had the label that came on the roll. No dice. Since we had a runner made, they cut the carpet in the warehouse yesterday and threw out the packaging. So we couldn’t verify what they really sent to us. So mom takes some of the samples and hops in the car to go to Lowes. The first carpet salesmen she talks didn’t confirm or deny what the carpet was. Then mom went to talk to their manager and right away the person said that our sample was not the same carpet as what we ordered. Then she talked to another manager who actually has the same carpet in her home as one we ordered also knew immediately that the one we got was not what we ordered. So the guys install the carpet and we are planning to get it replaced by Lowes.
Saturday update: We went to lowes to see if the manager was there, but she wasn’t there. I felt the carpet again and I noticed the difference. I left my name and number so the manager could call me back. It’s a real hassle that we have to get installed again, but after spending weeks picking it out, I want the stuff I want. Also, we don’t exactly know what is on our floors so who knows how long it will last (what the warranty is, what protective coatings/scotchgaurd it has).
On a lighter note, the color looks great and house really looks like a house now.
Some pics.
Sunday: Things that surprise me about the new house:
1. I wake up early and it’s kind of nice. I finally got the blinds up last night because the past two weeks I have been getting up around 5:30. The sun shines right in the window and into my face. So today I woke up at 8:30 instead of 5:30 which was nice.
2. Doing laundry. Ever since we got the new washer and dryer, we have been doing laundry every day. Its so easy, especially having it on the first floor. No more walking outside and in a grungy basement.